Posts Tagged ‘feedback’

Survey: Your feedback requested

November 7th, 2008 by Ben Hwang

As always, we are constantly looking to learn more about our visitors, members, and the online community as a whole. We have re-posted a survey we took as we began development on Merchant’s Mirror several years ago. We’d love to have your input to add to our knowledge base.

CLICK HERE to take the Survey

Your feedback will help us choose the features we include as we continue to develop Merchant’s Mirror.

Why interactive feedback is so important

November 3rd, 2008 by Ben Hwang

It doesn’t matter if you’re a big company or a small one. Feedback from your customers is extremely important.

In fact, that’s one of the reasons why we’re providing our users a way to suggest and vote on features that they would like to see in the future. √Ǭ† If your suggestion isn’t already on our to-do list then we’ll add it and work on including it in a future release.√Ǭ† In addition, the highest voted features will get special attention and may even create a special release.

We’ve all had to use accounting tools in some form or fashion, and all of us have had both good and bad experiences.√Ǭ† By combining the experience of the entire community into a product, it not only allows our customer relations to be stronger, but it also gives our customers a voice.√Ǭ† We hope to grow the product and the user base by listening to those voices.