If you’re an Internet based business such as our web based accounting, then you might already be leveraging your social media networks.

There are plenty out there from Twitter to Facebook, and all of them have different types of scenarios that you should be paying attention to since the audiences are actually somewhat different. For example, if you are leveraging Facebook, there’s a good chance that you’re trying to sell a product or service to friends and acquaintances that you’ve met along the ways. However, microblogging sites such as Twitter provide a different type of scenario where the audience is not only the people that are looking to follow you, but also the real-time stream of information going across like a river. If it passes at just the right time, when someone is looking, you’ll have gained more eyes on your marketing.

Now, there’s multiple reasons to do social media networks, and it truly depends on whether or not your segmented market audience happens to use these services. For us, many of our clients happen to be freelancers of all types and are very in-tune with social networks in general which makes it a great area to not only market to those individuals, but communicate and provide customer relations through those channels. I do not believe that all small businesses should use this as a shotgun blast type marketing since it’s way too broad and is very much dependent to whom you are catering. But if you do provide products and services to an Internet market? Leverage your social networks like there’s no tomorrow.

One of the ways to alleviate costs in a small business is to leverage open source software. Everyone does to a degree, and some do it better than others. For example, our online accounting business uses open source within the application itself as well as mail servers and operating systems. There are plenty of instances that the open source software results in better features than the paid software applications.

There usually is a caveat though with open source. While they are community driven and supported, you have to be able to man the help station yourself and be proactive in finding the solutions to your particular issues. It also could be that your issue is explained in a very technical fashion and you have to be able to at least learn enough to disseminate that information. This makes certain choices more viable than others depending on the small business owner’s comfort level with technical documentation or sometimes lack thereof.

If you feel comfortable in the technical realm to use certain open source tools, there are many to choose from if you only take a few minutes with your favorite browser and look for the subject + open source. It has definitely helped keep our costs lower which is one of the reasons we can pass along the savings to our clientele.

Whether you’re searching for web based accounting or just name searches on things such as Merchant’s Mirror, there is always a need for small businesses to do a patent or trademark search.

Mainly, it’s to make sure that you’re not infringing on someone else’s work and to do your due diligence if you’re seeking to apply at the US Patent and Trademark Office. While filing through a patent attorney is probably not a bad idea, you can do all of the work yourself. Last I saw, I believe a trademark ran about two to three hundred dollars. Patents were a bit different depending on what stage you were in and what you were patenting.

Either way, you still need to make sure that you’re doing the right research. There are several searches online that you can use, and some are better than others, but I would definitely recommend from a preliminary standpoint to first check Google Patents. This is the quick and well-known text search method similar to their usual search engine. Pretty remarkable look. From there, I would go to the USPTO and be definite that you’re not missing anything. While Google makes the effort with updating their databases, there’s nothing that screams finality than going directly to the source.

There are other methods of searching, some are a lot cleaner that allow complex regular expression, but overall, I would recommend at the very least doing the two above. That way, you’re at least covering yourself and making sure that your business won’t be forced to change its name in the future because someone forgot to do the legwork.

How many times have companies decided to ignore your voice? When you ask a question, it seems to go into a dark void never to be seen or heard from again?

We might be a web based accounting provider, but we do understand customer service and support. With over twenty years of combined experience in support services, we know that it’s tough as a company man to smile through every irate or frustrated call. But that’s what we do. And here, we try to be as transparent as we can and speak to our customer base as much as possible to see that everything is going smoothly. The goal is always to cultivate that trust and loyalty between your customers and your business. Doesn’t matter what type of business, customers put food on your table so you have to appreciate that if nothing else.

Thus, I stand by the Company-Customer Pact. This pact basically speaks of the communication between company and customer where everything is not only in a civil manner, but both sides recognize that we are all trying to make things work correctly and that as a customer, you have rights that many larger corporations do not recognize anymore. It’s good for both company and customer to read that pact since it’s by no means a one-sided deal. Both ends agree that there needs to be something done and we both seek to achieve it.

Are we really surprised that there has been an increase in self-employment, a percentage that has doubled the numbers from a year prior in the same quarter?

Think about it. With all of the large corporations tightening their belts and getting rid of crucial professionals, there are many more of those that are striking it out on their own their their respective industries as independent firms and consultants than trying to look in the dried up job market. In fact, if you’ve been job hunting for a little bit you would be quick to recognize that there are not as many of the positions there as you’re lead to believe and while those large corporations are actually laying people off, they still have work to do that cannot be done with staff on hand. Thus, consulting and small businesses are still needed by these larger businesses.

If you take that into consideration, then you’ll also realize that while it’s no easy task to go out on your own, it’s also something that is very fulfilling and allows you to learn things about your business that you might not have necessarily knew about before. This gives you insight on how corporate structure works and eventually be able to look at things in a different light. Obviously, going out on your own means that you would need a little business acumen since you’ll be running everything from your own accounting software to marketing and advertising. When you’re self-employed, you will also need to buy what’s right for your company without over-extending your budget. Finding more cost effective solutions such as web based accounting is a definite need in the consultation world. In the end? There will be more people that adapt to owning their own businesses than ever before thanks to how global economics are panning out.